Driving Increased Revenue Through a Better-Organized Design
MB Stone Professional
The Mission
To establish MB Stone Professional, a company known throughout the world for its professional stone restoration products, as the leader in stone restoration through new UX/UI. The direct to consumer sought out our team to use our data-driven design process to not only improve the experience but to drive increased revenue through a better-organized design.
Services
UX/UI Design, Web Development
See it live:
Optimizing the MB Stone Experience Through Data-Driven Design
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Design Driven By Data
By previously working with MB Stone on its consumer-focused product line, we had already implemented the systems that would allow us to track the efficiency of their design. We deployed heatmapping and screen recording technologies to the site which allowed us to identify flaws in the experience, ones that caused customers to convert less. This insight led to new layouts & features which were built into our custom Shopify theme.
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Filtering Products By Attribute
On top of simplifying product categorization, our team felt it was important for customers to be able to filter products by use case. We added custom attributes to the Shopify site that allowed filtering by product application type & stone surface type making it even easier to find the right product based on use case.
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Custom Training Products
MB Stone is a true thought leader in the stone restoration space with training courses offered throughout the year. Our team worked to build a custom product module that allowed for course information including topics, locations and a private course offering to be viewed and purchased from their Shopify website.
Improvements to Functionality, User Experience, and Mobile Viewing
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Audience Targeting
A mix of niche (housewives) and broad audiences was tested, with adjustments made based on cost trends. For example, when costs for a certain audience (housewives) dropped to an all-time low CPA of $11, we pushed the budget toward that segment.
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Creative Testing
New video ads performed better than static images, but certain ads were paused when CPA exceeded budget limits (e.g., a video ad with a $300 CPA was paused in favor of a $93 CPA image ad).
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Lead Generation Optimization
Shoppable posts and form-fill ads were optimized to reduce friction in the lead generation process.
You're Not Alone, Here's What Our Clients Are Saying
Decrease in Cost Per Acquisition
Increase in Leads YoY
The Outcome
To establish MB Stone Pro, a company known throughout the world for its professional stone restoration products, as the leader in stone restoration through new UX/UI. The direct to consumer sought out our team to use our data-driven design process to not only improve the experience but to drive increased revenue through a better-organized design.
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